Ordering and Shop Questions, Answered
How does ordering work at Wooden Kitchen Sets?
Ordering at Wooden Kitchen Sets works through one WhatsApp message or a call to 0756 161300. You tell us your town, we confirm the delivery time and the total, and the set leaves the shop. Families in Nairobi and the towns close to it pay once the set is at the door and checked.
- KSh 18,999
- Ages 3 to 8
- Pay after delivery
- 3-hour delivery in Nairobi
- 24-hour delivery countrywide
You pay after it arrives, by cash or M-Pesa.
Updated by The Wooden Kitchen Sets team
This page answers questions about ordering and about the shop. Questions about the kitchen set itself are answered with the wooden kitchen set's photos and features, the price in our kids kitchen set price guide and delivery in our delivery and payment guide.
| Order by | WhatsApp or a call to 0756 161300 |
|---|---|
| Confirmed | Time and total agreed before the set leaves the shop |
| Account needed | None |
Wooden Kitchen Set for Kids, White and Gold
A white and gold wooden kitchen set for children aged 3 to 8, with a fridge, microwave, stove, oven, sink, telephone, lights, sounds, gold pots and play food.
- For ages 3 to 8
- Delivered in Nairobi within 3 hours
You pay after it arrives, by cash or M-Pesa.
Frequently asked questions
Do I need an account to order the kitchen set?
You can order the kitchen set without an account. One WhatsApp message or a phone call to 0756 161300 is enough.
What details do you need to take my order?
Taking your order needs your name, your phone number, your town and estate, and the date if it is a gift. For courier orders, we also need the courier you prefer.
Can I order by phone instead of WhatsApp?
Ordering by phone works just as well as WhatsApp. Call 0756 161300 during shop hours, Monday to Saturday from 8:30am to 6:00pm.
How do I know my order is confirmed?
Your order is confirmed when we reply with the delivery time and the total, and you say yes. Nothing leaves the shop before that.
Can I cancel an order before it is delivered?
Cancelling an order before you confirm it costs nothing. After you confirm, message us as soon as you can. In Nairobi, nothing has been paid until the set arrives.
Can someone else pay for my order?
Someone else can pay for your order. In Nairobi and nearby towns, the person receiving the set can pay at the door. For courier orders, anyone can send the M-Pesa payment once we confirm the details.
Can I order from abroad for a child in Kenya?
Ordering from abroad for a child in Kenya works the same way. Send us the address and the name of the adult receiving it on WhatsApp, and we confirm how you pay.
How do I find your shop in Nairobi CBD?
Our shop is in Nairobi CBD. Message us before you come, and we reply with a map pin and directions to the door.
What are your shop opening hours?
Our shop opening hours are Monday to Saturday, 8:30am to 6:00pm. The shop is closed on Sunday.
Can my child try the kitchen set at the shop?
Your child is welcome to try the kitchen set at the shop. They can open the doors, turn the knobs and press the buttons while you look.
Do you sell anything other than the kitchen set?
We sell one product, the white and gold kids kitchen set. Selling one set means every question about it gets a straight answer.
Do you send a confirmation of my payment?
Confirmation of your payment comes from M-Pesa as a text message when you pay that way. Cash payments are made to the person delivering, once you have checked the set.
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Ask before you order
Ask us on WhatsApp before you order. We answer from the shop, Monday to Saturday.
You pay after it arrives, by cash or M-Pesa.