Delivery and Payment for Every Town in Kenya
How is the kitchen set delivered in Kenya?
The kitchen set is delivered to your door in Nairobi within 3 hours for KSh 700, and you pay after it arrives. For every other town, we drop it at a courier you choose, it reaches their office near you within 24 hours, and you pay the courier their fee directly.
- KSh 18,999
- Ages 3 to 8
- Pay after delivery
- 3-hour delivery in Nairobi
- 24-hour delivery countrywide
You pay after it arrives, by cash or M-Pesa.
Updated by The Wooden Kitchen Sets team
Every order starts the same way: one WhatsApp message or a phone call. What happens next depends on where you live. This page sets out the route, the timing and the payment for each part of Kenya, so you know exactly what to expect before you order.
| Nairobi | To your door within 3 hours, KSh 700 |
|---|---|
| Nearby towns | Pay after it arrives, time confirmed on WhatsApp |
| Other towns | Your courier, within 24 hours |
| Ways to pay | Cash or M-Pesa |
How does delivery work for each part of Kenya?
Delivery works in three ways, depending on where you live. Nairobi gets door delivery within 3 hours. Nearby towns get door delivery at a time we confirm on WhatsApp. Every other town gets the set through a courier you choose, at their office near you within 24 hours. The table sets out each route.
| Where you live | How it travels | Time | When and how you pay |
|---|---|---|---|
| Nairobi | From the CBD shop to your door | Within 3 hours | Cash or M-Pesa after it arrives |
| Thika, Ruaka, Kiambu, Rongai | From the CBD shop to your door | Confirmed on WhatsApp | Cash or M-Pesa after it arrives |
| Mombasa, Kisumu, Nakuru, Eldoret and every other town | A courier you choose, to their office near you | Within 24 hours | M-Pesa for the set before it is sent, the courier fee to the courier |
For the full breakdown of a Nairobi order, see kids kitchen set delivery in Nairobi. Each courier town has its own guide too, with the route and the hand-over: Mombasa, Kisumu, Nakuru and Eldoret.
What counts as a nearby town for pay after delivery?
A nearby town for pay after delivery is one we deliver to from the CBD ourselves, such as Thika, Ruaka, Kiambu and Rongai. In those towns you pay just as Nairobi families do, after the set arrives and you have checked it. If your town is on the edge, send your location first and we confirm before you order.
How does the courier hand-over work outside Nairobi?
- Send your town and the courier you prefer on WhatsApp, or call 0756 161300.
- Pay for the set by M-Pesa once we have confirmed the details.
- Get the courier's details from us on WhatsApp once the set is at their Nairobi office.
- Collect the set from the courier's office in your town within 24 hours, or receive it at your door if they deliver.
- Pay the courier their fee directly.
- Open the box at home, check every part, and send us a photo the same day if you need help.
Why do you choose the courier yourself?
You choose the courier yourself because you know which company serves your town best, and you pay them directly at their own rate. A courier with an office near your home saves you a long trip to collect. It also means you keep the receipt and can follow the parcel with them.
Which ways can you pay for the kitchen set?
The ways to pay for the kitchen set are cash and M-Pesa. In Nairobi and nearby towns you pay after the set arrives and you have checked it, whether you hand cash to the person delivering or send M-Pesa. For courier orders to other towns, you pay by M-Pesa before the set is handed to the courier.
Checking the set when it arrives
Whoever brings it, open the box and look over the kitchen on the day it arrives. Check that the doors open, the knobs turn and the buttons light up and play their sounds. Count the pots, lids, utensils and play food.
In Nairobi and nearby towns, do this before you pay. Anywhere else, send us a photo the same day if you need anything, and we will help on WhatsApp.
Wooden Kitchen Set for Kids, White and Gold
A white and gold wooden kitchen set for children aged 3 to 8, with a fridge, microwave, stove, oven, sink, telephone, lights, sounds, gold pots and play food.
- For ages 3 to 8
- Delivered in Nairobi within 3 hours
You pay after it arrives, by cash or M-Pesa.
Frequently asked questions
Which couriers can I use for the kitchen set?
You can use any courier with an office in Nairobi and an office in or near your town. Tell us its name on WhatsApp, and we drop the set at its Nairobi office.
How much do couriers charge to carry the kitchen set?
Courier charges for the kitchen set depend on the company you choose and how far your town is from Nairobi. You pay that fee to the courier directly, at their own rate.
How do I get help after delivery?
Help after delivery is one WhatsApp message away on 0756 161300. Send a photo of what you need help with, and we work out the next step with you.
Is the courier fee paid to you or to the courier?
The courier fee is paid to the courier, at their own rate, when you collect or receive the set. We charge only the KSh 18,999 for the kitchen set.
How do I choose a courier for my town?
Choosing a courier for your town is easiest when you pick a company with an office close to your home. Ask friends or neighbours which courier they use, then tell us its name on WhatsApp.
How do I follow a courier delivery?
Following a courier delivery is done with the courier directly, using the details we send you on WhatsApp once the set is at their Nairobi office.
When do I pay for an order going outside Nairobi?
An order going outside Nairobi, beyond the nearby towns, is paid by M-Pesa before we hand it to your courier. The courier's own fee is paid to them when you collect.
Can someone else receive the kitchen set for me?
Someone else can receive the kitchen set for you, at home or at work. Give us their name and phone number on WhatsApp, and they can check the set when it arrives.
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Tell us where it is going
Send your town on WhatsApp. We reply with the route, the time and the way you pay, before you commit to anything.
You pay after it arrives, by cash or M-Pesa.